Customer Service

WYO Way Logo


The University of Wyoming is extremely fortunate to have loyal and passionate fans. We appreciate everyone who attends Wyoming Athletics events and supports the Cowboys and Cowgirls. The WYO Way is our pledge to provide you, the fan, the ultimate level of customer service and extraordinary experiences.

The goal of The WYO Way is to build relationships with every fan. It is through this stewardship the fan base grows and becomes more engaged, helping to advance the University of Wyoming and Wyoming Athletics. We value the individual. If you have a question, concern, or suggestion for improvement, please feel free to reach out to us. Our doors are open and you are welcome to call or e-mail. Your thoughts and feedback are important, critical to improvement and advancement. We look forward to serving you and receiving your input!

Tim Collins Photo
Tim Collins

Cowboy Joe Club
(307) 766-6152

Tyson Drew Photo
Tyson Drew

(307) 766-2007

Bill Sparks Photo
Bill Sparks

Sr. Assoc. AD, Business Operations
(307) 766-5771

David Primus Photo
David Primus

Asst AD for Marketing & Branding
(307) 766-5236

Current Fan Experience Board

  1. Francis Warziniack (Jackson, WY)
  2. Bruce Baker (Portland, Maine)
  3. Christian Valtierra (Aurora, CO)
  4. Nichole Buxman (Greeley, CO)
  5. Ryan McConnaughey (Casper WY)
  6. George Mathes (Buffalo, WY)
  7. Matt Petersen (Evanston, WY)
  8. Baend Buus (Laramie, WY)
  9. Doug Mader (Scottsbluff, NE)
  10. Jake Anfinson (Laramie, WY)
  11. Mark Gibbs (Littleton, CO)
  12. Mike Pexton (Torrington, WY)
  13. Cole Lansden (Aurora, CO)
  14. Matt Gray (Laramie, WY)
  15. Darren Casey (Green River, WY)
  16. Jason Wasserburger (Cheyenne, WY)
  17. Mike Nighswonger (Casper, WY)
  18. Evan Anderson (Laramie, WY)
  19. Chad Smith (Lakewood, CO)
  20. James Donahue (Worland, WY)
  21. Ryan Fitzpatrick (Fort Collins, CO)
  22. Carl Demshar (Rock Springs, WY)
PDF Fan Experience Board Meeting #1 Notes | Football Survey Data

PDF Fan Experience Board Meeting #2 Notes | Basketball Survey Data

PDF Fan Experience Board Meeting #3 Notes

PDF Fan Experience Board Meeting #4 Notes